COMPANY PROFILE

Hospital Mederi: Driving Document Management Excellence with DocuClass

Hospital Mederi, the largest healthcare institution in Colombia, has achieved remarkable levels of automation, control, and visibility across its document management processes through the implementation and development of DocuClass.

Led by Mr. Cesar Fajardo Diaz and the Information and Communication Technologies (ICT) department under the leadership of Ms. Constanza Rodriguez Centeno—with ongoing support from CIMA—the hospital has substantially optimized its document management operations.

Key processes transformed through DocuClass include:

· Expense management

· Payroll administration

· Contract lifecycle management

· Employee record histories

· Correspondence tracking

· Transportation logistics

Each of these workflows has been developed using DocuClass, following industry-leading methodologies and procedures that ensure operational excellence and long-term scalability.

These advancements have delivered significant benefits to both the Mederi community and the environment. By reducing excessive paper usage and minimizing printing, the hospital has embraced more sustainable practices. Time efficiencies have been achieved, processes have been streamlined, and seamless integration with other information systems has been promoted—creating a more agile and connected operational ecosystem.

This transformation, initiated in 2013, is far from over. In the coming months, Mederi plans to expand its use of DocuClass into new areas, including:

· Accounting

· Archive Window Services

· Enhanced management of employee record histories

This continued evolution reflects Mederi’s commitment to innovation, operational excellence, and environmental stewardship—powered by DocuClass and the strategic partnership with CIMA.

Testimonial from Cesar A. Fajardo, Head of Archives and Documents

“DocuClass has fully met our expectations. The implementation team has demonstrated exceptional commitment, professionalism, decisiveness, and reliability in meeting our requirements—with an outstanding attitude throughout the process.